It is downright rude to put the phone down on a customer. I enquired at the Karaglen branch whether my card was ready for collection, I was told to hold, and then the phone was put down on me. what pa...read more
I am an ABSA client and I object to being asked to phone back when the consulting person was busy with another client.
Should it not be "Can I get the person to phone you when they are free".!!!!read more