Paul Myburgh, the customer service consultant goes out of his way to assist! Keep up the good work Paul. read more
It is downright rude to put the phone down on a customer. I enquired at the Karaglen branch whether my card was ready for collection, I was told to hold, and then the phone was put down on me. what pa... read more
I am an ABSA client and I object to being asked to phone back when the consulting person was busy with another client.
Should it not be "Can I get the person to phone you when they are free".!!!! read more