I bought an umbrella yesterday(01/10/2014)only to find it broken when I got home,I went back today requested for them to reverse the transaction and the money back into my acc 'guess what' I had to wait 30minutes for authorisation on the side while they continued helping other customers,I asked her where this person is coming from the lady said up stairs,how pathetic,untill I asked the lady to give me back my card and left the umbrella and the receipt with her, this people have no regard for their customers,I'm soo pissed right now...the cashiers name was Charlotte
